Dubai visas: New call centre for children to interact with immigration officials
Kids are generally inquisitive, and they deserve every piece of correct information. This is why the General Directorate of Residency and Foreign Affairs (GDRFA) in Dubai recently added an option where children between 7 and 12 years can interact with immigration officials to its call centre service menu.They can ask questions about visas, passport renewal, and travel procedures – can they travel alone? – or which places to visit across the city.
Both the call centre service and dedicated passport control are aimed at enhancing the travel experience and journey of young passengers. At the airport, children are given a chance to put a stamp on their passports, and the call centre service will give them information before travelling, noted Lt Col Mohamed.
The special call service is available both in the UAE and abroad. Kids can call the same toll-free Amer call centre at 8005111 (if they are within the UAE) and +971 4 313-9999 (outside the country).