GDRFA Dubai brings Golden Visa and smart services to Global Village

A strong visitor response was seen as people explored Golden Visa options and smart travel solutions at Global Village. As part of initiatives to enhance community outreach, senior officials from the General Directorate of Identity and Foreigners Affairs (GDRFA) Dubai visited the “Closer to You” platform.

The delegation was headed by Lieutenant General Mohammed Ahmed Al Marri, Director General of GDRFA Dubai, alongside Major General Obaid Muhair bin Suroor, Deputy Director General, and other senior representatives. The visit was joined by Zeina Dagher, Senior Vice President of Operations at Dubai Holding Entertainment – Global Village, highlighting collaborative efforts to improve public engagement and service accessibility.

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The visit highlighted the authority’s focus on engaging directly with the public through on-site interaction, open dialogue, and easily accessible services, positioning the initiative as an effective model for community connection. The “Closer to You” platform has attracted strong participation from Global Village visitors, indicating a rising preference for in-person support and direct access to specialised teams.

Attendance remained high across various service areas, with notable interest in Golden Visa offerings, along with the Smart Corridor and Red Carpet services. Visitors were able to receive clear information, submit queries, and gain personalized guidance in a welcoming and interactive environment, enhancing overall service satisfaction and public confidence.

Running at Global Village until February 5, 2026, the initiative functions as a comprehensive community space that blends service delivery, awareness, and engagement. It reflects GDRFA Dubai’s “Customer First” strategy and its continued commitment to building long-term, trust-based relationships with the community.