How to Change the Mobile Number Linked to Your Emirates ID
All Business Setup. Corporate PRO, VISA Related Services: Contact Tycoon Documents, Dubai
Why It’s Important to Link Your Mobile Number to Your Emirates ID
In the UAE, linking your Emirates ID to your mobile number is essential. This link allows you to access various government services easily. For example, when you register for a service, a One-Time Password (OTP) is sent to your registered mobile number. If that number isn’t yours, you’ll need to update it to use these services smoothly.
Your mobile number is registered when you apply for your Emirates ID, so it’s best to use your own number to avoid any issues later. Here’s how you can change the mobile number linked to your Emirates ID.
Changing Your Mobile Number Online
Follow these steps to update your mobile number through the Federal Authority for Identity and Citizenship (ICA) website:
Visit the ICA website: Go to icp.gov.ae.
Select Services: Click on “Services” and then go to “Smart Services.” Under “Other Services,” choose “Personal Information” and then “Update Personal Information.” Click “Start Service.”
Choose Your Nationality: Select your nationality. You may need to provide your Identity number or specify if you’re inquiring by Visa or Residency.
Fill in Details: Complete the required fields, including your full name, passport number, Emirates ID number, date of birth, last entry date, and email address.
Check Your Current Mobile Number: Look at the current mobile number displayed on the screen.
Enter New Mobile Number: Input your new mobile number and receive an OTP to confirm it.
Provide Your Address: Fill in your address and check the captcha box.
Review Your Information: Double-check all details and make any necessary edits.
Make Payment: The fee for changing your mobile number is AED 53.
After payment, you will receive a confirmation email. It usually takes 2 to 7 days to update your mobile number.
Changing Your Mobile Number Using the ICA App
You can also change your mobile number using the ICA mobile app. Here’s how:
Download the ICA App: Log in to your ICA account on the app.
Update Personal Info: Click on “Update Personal Info” under public service options.
Enter Your Information: Fill in your Emirates ID number and expiry date, and select “Residency” under File Type.
Check Your Current Number: Review the mobile number displayed.
Enter New Number and Confirm: Input your new number and request an OTP for confirmation.
Complete Payment: Make the payment and wait for a confirmation message on your mobile.
You can track your Emirates ID update status using the reference number from the confirmation message.
Frequently Asked Questions (FAQ)
1. How much does it cost to change my mobile number on my Emirates ID?
The fee is AED 53, and it takes 2 to 7 days for processing. If done at a Smart police station, it’s free and immediate.
2. Can I change my mobile number in person?
Yes, you can visit any ICA service center or a Smart police station.
3. How do I change my mobile number at a kiosk?
Visit any ICA happiness center. For more info, call 600522222.
4. How long does it take to update my mobile number?
Typically, it takes 2 to 7 days after payment. At a Smart police station, it’s immediate.
5. Can I use any mobile number?
Use a mobile number you regularly check, as important services are linked to it.
6. Can I use a foreign mobile number?
Only UAE mobile numbers can be linked to your Emirates ID.
7. How can I check my registered mobile number?
Log in to your ICA account on the website or app to see your personal information.
8. What if I enter the wrong number?
You can correct it during the review step. If you realize the mistake after payment, you may need to start over.
9. What if I lose my phone with the registered number?
Update your Emirates ID with your new number as soon as possible to continue receiving OTPs and notifications.
Keeping your Emirates ID updated with your current mobile number is crucial for accessing government services smoothly. If you’ve changed your mobile number, make sure to update it on your Emirates ID promptly!